Boost your internal communication: 7 Tips from expert Anna Almberg

Identify the different groups within the organization that you need to communicate with. This could include employees at different levels, departments, or workgroups.

What are their specific tasks, and how do these relate to the organization’s overall goals and strategies?

What type of information do they need to perform their work and stay motivated?

What communication channels do they prefer?

What type of communication is most effective for each group?

Are they working in the office, or are they spread across different locations?

Are there any linguistic or cultural differences that could affect communication with certain groups?

Is there something in the communication that needs to be addressed before you can effectively reach the different groups?

Analyze the current communication and identify any gaps.

When are they most receptive to communication?

What time of day is best to reach each target group?

What type of communication isn’t working for the organization?

Are there channels that aren’t being used or aren’t effective?

Plan the type of communication to use for each group, how often, and which channels to use. Also, plan how to evaluate the communication to see if it’s effective and if it needs adjustment.