Welcome to PLAYipp Customer Success

We’re here to make sure you get the most out of PLAYipp! Whether you’re just getting started or already an experienced user, we support you with everything from training to clever tips that make your workday easier.

Contact Customer Success

What does PLAYipp Customer Success do?

PLAYipp’s Customer Success team is a passionate bunch with years of experience in both digital signage and customer care. In our team, you’ll find creative idea-makers, organized planners, tech-savvy navigators, and system pros.

With us, you’re in safe hands when it comes to everything related to digital information screens.

We’re here to guide you through everything, from basic settings to creating engaging content that really grabs attention.

Onboarding: A smooth start for long-term success

We recommend every customer to start with a PLAYipp Onboarding. We help you with everything from basic setup to strategic advice that boosts the results of your digital signage. With a dedicated Customer Success Manager by your side, we promise a flying start!

Want to see what’s included in onboarding? Click here!

Onboarding – how it works!

1. Choose onboarding

Add onboarding when you order PLAYipp – it’s the first step towards smoother communication through your screens.

2. Get your own Customer Success Manager

You’ll get a dedicated contact at PLAYipp who guides you every step of the way. We’re here to answer questions, share smart tips and help you succeed.

3. Book your first session

We’ll start with a kickoff meeting. What do you want to show on your screens and why? Take a moment to think it through so we can create a plan that fits your needs.

4. Get started together with us

After the meeting, the journey really begins. We’re with you all the way to make sure everything works smoothly.

Webinars: Learn the basics of every feature and tool!

We LOVE webinars at PLAYipp! Several times a month, we host free training sessions to help you get started. Each session focuses on one topic at a time, and you can ask any questions you have!

See all our upcoming webinars here!

Design for signage

Take your digital screens to the next level with PLAYipp’s design packages—tailored to match your brand and your needs!

With our design package, you get professionally designed layouts for both portrait and landscape screens, set up directly in your PLAYipp account by your Customer Success contact.

Already a customer? You can purchase a design package to refresh your screen layouts.

New to PLAYipp? You’ll kick things off with a sleek and professional screen design.

Want to learn more about our design packages? Click here!

Get in touch!

Reach out to learn how you can connect with the PLAYipp Customer Success team!

cs@playipp.com