How United Spaces strengthened their communication and community during rapid growth
Case Study
United Spaces
United Spaces is a leading player in the coworking industry, offering flexible and innovative work environments in several cities.
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Location
Sweden
Industry
Coworking spaces
Number of digital signs
51
Successful expansion and community building with digital screens
United Spaces has successfully managed its member communication during a period of rapid expansion. By implementing PLAYipp’s digital screens, they have created a scalable and user-friendly solution that facilitates quick and efficient information dissemination and community engagement across their various coworking spaces.
Results of implementing PLAYipp and digital signage:
- Easier expansion, from four to ten locations
- Fast and simple information sharing about activities and events
- Positive feedback from location managers and operations staff
- Enhanced community building and member gatherings
The scalability challenge for United Spaces
When United Spaces faced significant expansion during the ongoing pandemic, they needed a scalable and simple solution to manage communication effectively across multiple locations. Their goal was to build strong communities where members could meet and share experiences.
Implementing PLAYipp at United Spaces
To meet these needs, United Spaces implemented PLAYipp’s digital signage solution. It turned out to be a key component in their strategy for quickly and effectively spreading information and engaging their members at each coworking space across Sweden.
Scalability in an expansive journey
Sebastian, Regional Manager for the South-West region at United Spaces, describes how the system’s flexibility and user-friendliness have been crucial to their success:
“We started with four locations and have now expanded to ten, with a total area of 37,000 square meters. PLAYipp has made it possible for us to easily scale up our usage in line with our growth. The system is web-based and user-friendly, which has facilitated both implementation and daily operations.”
“Everyone working in operations thinks PLAYipp is great. It’s easy to teach and use, which has been crucial for us in our expansive journey.”
Sebastian Seeman, Regional Manager South-West, United Spaces
Community engagement through digital signage
United Spaces’ entire business concept is built around creating a place where people can meet, work, and share experiences. To achieve this, fast and effective communication is crucial. Sebastian explains:
“Our goal is to build strong communities at our locations. Our entire business concept is about people meeting and sharing experiences with each other. So how can we quickly get information out to encourage members to gather at a specific place? Well, with digital screens, we can reach our members with important information about activities and events that lead to increased participation, thereby building a stronger sense of community.”
Results of using digital signage
Digital information screens have played a significant role in United Spaces’ successful expansion and continued development. The system’s flexibility and simplicity have enabled them to quickly adapt to changes and continue delivering high-quality service to their members.
Sebastian summarizes their experience with PLAYipp:
“We have ten locations today, and all the location managers and everyone working in operations think PLAYipp is great. It’s easy to teach and use, which has been crucial for us in our expansive journey.”
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