{"id":35498,"date":"2025-12-22T09:21:10","date_gmt":"2025-12-22T09:21:10","guid":{"rendered":"https:\/\/playipp.com\/?page_id=35498"},"modified":"2026-07-08T11:31:40","modified_gmt":"2026-07-08T11:31:40","slug":"support","status":"publish","type":"page","link":"https:\/\/playipp.com\/nl\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n
\n
\n
\n

Hoe kunnen we je helpen?<\/h2>\n\n\n\n

Onze helpdesk is eenvoudig te bereiken tijdens kantooruren, via chat, e-mail of telefoon. Je kunt ook veel nuttige informatie vinden in ons helpcentrum.<\/p>\n\n\n\n

\n
Bezoek het helpcentrum<\/a><\/div>\n\n\n\n
Verstuur een supportticket<\/a><\/div>\n<\/div>\n\n\n\n

Of bel: +46 75 75 00 100<\/strong>
Openingstijden: maandag\u2013vrijdag 08:00 – 16:30 (CET)<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
\n

Wat je kunt verwachten als je contact met ons opneemt<\/h2>\n\n\n\n
\n
\n
\"\"<\/figure>\n<\/div>\n\n\n

1. Beschrijf het probleem<\/h3>\n\n\n\n

Wat is er gebeurd? Wat had er moeten gebeuren? Is er extra informatie of een foutmelding?<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

2. Verstuur een supportticket<\/h3>\n\n\n\n

Je ontvangt direct een bevestigingsmail met een ticketnummer.<\/p>\n\n\n\n

\n
Verstuur ticket<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n\n\n

3. Krijg antwoord<\/h3>\n\n\n\n

We nemen binnen \u00e9\u00e9n werkdag contact met je op. We gaan net zolang door tot we het probleem hebben opgelost.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

4. Ticket gesloten<\/h3>\n\n\n\n

Je krijgt altijd een verslag. Als het probleem niet verholpen is, kun je het ticket opnieuw openen.<\/p>\n<\/div>\n<\/div>\n\n\n

<\/div>\n\n<\/div>\n\n\n

Veelgestelde vragen<\/h2>\n\n\n\n
\n
\n

Is ondersteuning inbegrepen?<\/h3>\n\n\n\n

Ja, ondersteuning is inbegrepen in je abonnement en is altijd gratis.<\/p>\n<\/div>\n\n\n\n

\n

Wanneer krijg ik antwoord?<\/h3>\n\n\n\n

Binnen \u00e9\u00e9n werkdag na het versturen van een supportticket.<\/p>\n<\/div>\n\n\n\n

\n

En als iets urgent is?<\/h3>\n\n\n\n

Bel naar +46 75 75 00 100
<\/strong>Je kunt ons elke werkdag bereiken van 8:00 – 16:30 uur (CET).<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n

Heb je andere vragen of opmerkingen?<\/h2>\n\n\n\n
\n
\n

<\/p>\n\n\n\n

Vragen over verkoop en contracten<\/h3>\n\n\n\n

Wil je je abonnement opschalen of wil je een productdemo boeken?
<\/p>\n\n\n\n

<\/p>\n\n\n\n

\n
Neem contact op met de afdeling Sales<\/a><\/div>\n<\/div>\n\n\n\n

<\/p>\n<\/div>\n\n\n\n

\n

<\/p>\n\n\n\n

Vragen over facturering<\/h3>\n\n\n\n

Neem eerst contact op met je leverancier. Als je nog steeds hulp nodig hebt, staan we voor je klaar.<\/p>\n\n\n\n

<\/p>\n\n\n\n

\n
Neem contact op met de afdeling Financi\u00ebn<\/a><\/div>\n<\/div>\n\n\n\n

<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Wat je kunt verwachten als je contact met ons opneemt 1. Beschrijf het probleem Wat is er gebeurd? Wat had er moeten gebeuren? Is er extra informatie of een foutmelding? 2. Verstuur een supportticket Je ontvangt direct een bevestigingsmail met een ticketnummer. 3. Krijg antwoord We nemen binnen \u00e9\u00e9n werkdag contact met je op. We gaan net zolang […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"folder":[],"class_list":["post-35498","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport: hoe kunnen we je helpen? - PLAYipp<\/title>\n<meta name=\"description\" content=\"Neem eenvoudig contact met ons op om een probleem te melden. Je kunt ons via chat, e-mail of telefoon bereiken.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/playipp.com\/nl\/support\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Neem eenvoudig contact met ons op om een probleem te melden. Je kunt ons via chat, e-mail of telefoon bereiken.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/playipp.com\/nl\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"PLAYipp\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-08T11:31:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/playipp.com\/wp-content\/uploads\/2025\/12\/icon-e-lightning-1.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/playipp.com\\\/nl\\\/support\\\/\",\"url\":\"https:\\\/\\\/playipp.com\\\/nl\\\/support\\\/\",\"name\":\"Support: hoe kunnen we je helpen? - PLAYipp\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/playipp.com\\\/nl\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/playipp.com\\\/nl\\\/support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/playipp.com\\\/nl\\\/support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/playipp.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/icon-e-lightning-1.svg\",\"datePublished\":\"2025-12-22T09:21:10+00:00\",\"dateModified\":\"2026-07-08T11:31:40+00:00\",\"description\":\"Neem eenvoudig contact met ons op om een probleem te melden. Je kunt ons via chat, e-mail of telefoon bereiken.\",\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/playipp.com\\\/nl\\\/support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/playipp.com\\\/nl\\\/support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/playipp.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/icon-e-lightning-1.svg\",\"contentUrl\":\"https:\\\/\\\/playipp.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/icon-e-lightning-1.svg\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/playipp.com\\\/nl\\\/#website\",\"url\":\"https:\\\/\\\/playipp.com\\\/nl\\\/\",\"name\":\"PLAYipp\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/playipp.com\\\/nl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Support: hoe kunnen we je helpen? - PLAYipp","description":"Neem eenvoudig contact met ons op om een probleem te melden. Je kunt ons via chat, e-mail of telefoon bereiken.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/playipp.com\/nl\/support\/","og_locale":"nl_NL","og_type":"article","og_title":"Support","og_description":"Neem eenvoudig contact met ons op om een probleem te melden. Je kunt ons via chat, e-mail of telefoon bereiken.","og_url":"https:\/\/playipp.com\/nl\/support\/","og_site_name":"PLAYipp","article_modified_time":"2026-07-08T11:31:40+00:00","og_image":[{"url":"https:\/\/playipp.com\/wp-content\/uploads\/2025\/12\/icon-e-lightning-1.svg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Geschatte leestijd":"3 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/playipp.com\/nl\/support\/","url":"https:\/\/playipp.com\/nl\/support\/","name":"Support: hoe kunnen we je helpen? - PLAYipp","isPartOf":{"@id":"https:\/\/playipp.com\/nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/playipp.com\/nl\/support\/#primaryimage"},"image":{"@id":"https:\/\/playipp.com\/nl\/support\/#primaryimage"},"thumbnailUrl":"https:\/\/playipp.com\/wp-content\/uploads\/2025\/12\/icon-e-lightning-1.svg","datePublished":"2025-12-22T09:21:10+00:00","dateModified":"2026-07-08T11:31:40+00:00","description":"Neem eenvoudig contact met ons op om een probleem te melden. Je kunt ons via chat, e-mail of telefoon bereiken.","inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/playipp.com\/nl\/support\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/playipp.com\/nl\/support\/#primaryimage","url":"https:\/\/playipp.com\/wp-content\/uploads\/2025\/12\/icon-e-lightning-1.svg","contentUrl":"https:\/\/playipp.com\/wp-content\/uploads\/2025\/12\/icon-e-lightning-1.svg"},{"@type":"WebSite","@id":"https:\/\/playipp.com\/nl\/#website","url":"https:\/\/playipp.com\/nl\/","name":"PLAYipp","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/playipp.com\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"}]}},"publishpress_future_action":{"enabled":false,"date":"2026-08-03 02:07:06","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/playipp.com\/nl\/wp-json\/wp\/v2\/pages\/35498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/playipp.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/playipp.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/playipp.com\/nl\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/playipp.com\/nl\/wp-json\/wp\/v2\/comments?post=35498"}],"version-history":[{"count":7,"href":"https:\/\/playipp.com\/nl\/wp-json\/wp\/v2\/pages\/35498\/revisions"}],"predecessor-version":[{"id":45694,"href":"https:\/\/playipp.com\/nl\/wp-json\/wp\/v2\/pages\/35498\/revisions\/45694"}],"wp:attachment":[{"href":"https:\/\/playipp.com\/nl\/wp-json\/wp\/v2\/media?parent=35498"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/playipp.com\/nl\/wp-json\/wp\/v2\/folder?post=35498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}